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How COVID-19 Communications Shapes What We Do Now & In the Future

PRSA Boston


Date: May 13, 2020

Time: 5:30PM - 7:00PM (EST)

Location: Virtual Event

This webinar is co-hosted by Nickerson PR and will feature local PR pros and one reporter who are the front lines of the COVID-19 communications.

Jon Chesto from The Boston Globe will discuss how the virus has shaped storytelling at the Globe. Kelly McFalls, Public Information Officer from the City of Framingham, will talk about how COVID has changed the City's communications strategies and exposed some weaknesses in how the City communicated in the past (just eight weeks ago). And Nancy Sterling, crisis communications guru, will provide information about how she is counseling her clients amid the pandemic.

Moderator: Lisa Nickerson, CEO & Founder, Nickerson PR


  • Jon Chesto, Reporter, The Boston Globe
  • Kelly McFalls, Public Information Officer, City of Framingham
  • Nancy J. Sterling, APR, Fellow PRSA, Senior Vice President Strategic Communications, ML Strategies,LLC

For this can't miss Webinar, PRSA Boston will charge a nominal fee of $5. All proceeds will be donated to the Greater Boston Food Bank. The Food Bank is supporting our most vulnerable population and is committed to providing healthy food to anyone in need and ending hunger across Eastern Massachusetts.

You will be sent a link to the Zoom on the day of the Webinar.

Register for Event


Nancy is Senior Vice President, Strategic Communications at ML Strategies. She has a wide-ranging practice that includes reputation management, strategic public relations consulting, community relations, and litigation support.

Lisa Nickerson

Nickerson PR

Kelly McFalls

PRSA Boston

John Chesto

The Boston Globe